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→Concise chronology of events: final updates
;May 26, 2007 2.02 pm
:A different Caltrain customer service rep, Astrid Lindell, responds, informing me that the fact that some equipment has intermittently been turned back on "has not presented a problem." A week after the incident, not one offer for a refund has yet been made.
;May 30, 10.23 am
:Astrid responds yet again, desiring to find out what devilish soul told me that I could use my card on Caltrain as well as why exactly I deserved a refund.
;–, 9.40 pm
:I respond, stating the obvious, and attach some pictures I took recently at the station showing the Translink readers in action.
;June 7, 9.35 am
:Astrid responds over a week later, saying that it is not clear to her why I used my card "given that the cards are being sold for use only on the specified agencies." I'm not really sure where she got that they were being sold for use only on the specified agencies, but then again, I should have known better.
;–, 10.05 am
:I respond, with a bit of a bitter closing statement.
;–, 12.19 am
:Astrid decides to end the conversation by stating curtly, "We have no further comments on this matter."
;to be continued...?
==Notes==
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